1. Information We Collect
When you use the RESPAWN platform or book a gaming station, we collect minimal information necessary to deliver our services:
- Personal Details: Name, phone number, and email address for booking notifications.
- Booking Information: Selected station, date, time slot, and added controllers or food items.
- Transaction References: Payment provider (bKash, Nagad, Cash) and transaction reference IDs. (Note: We never store your payment PINs or wallet passwords).
2. How We Protect Your Data
Your privacy is paramount. We implement strict security standards:
- All communication between your browser and our server is secured with modern SSL encryption.
- Sensitive admin credentials and passwords are encrypted using industry-standard bcrypt hashing.
- We never sell, rent, monetize, or disclose your personal contact information to third-party advertisers or telemarketers.
3. Communications & Notifications
We use your phone number and email strictly for transactional communications, including:
- Booking confirmation, station allocation, and receipt delivery.
- Urgent schedule updates or customer support inquiries.
- Optional tournament announcements or exclusive VIP member discounts (which you can opt out of at any time).
4. Cookies & Local Storage
We use local session storage strictly to remember your active booking wizard state and authentication sessions. We do not use intrusive cross-site tracking cookies.
5. Contact the Data Officer
If you have any questions regarding your data or wish to request data deletion, contact us at privacy@respawn-cafe.gg.